LiveChat (Text by LiveChat)

LiveChat (Text by LiveChat) adds live chat and an AI agent to your website to answer visitors. LiveChat, now sold as Text by LiveChat, puts a chat widget on your website. You can answer website chats, WhatsApp and Messenger from one inbox, and its AI agent answers visitors and hands chats to your team.

LiveChat (Text by LiveChat) offers a free trial instead of a free plan (14 days with no credit card). Paid pricing: Essential at $19/user/month (billed yearly).

LiveChat (Text by LiveChat) pricing: Essential at $19/user/month (billed yearly). Prices on the official site are in US dollars. Prices can change, so check livechat.com for the latest pricing.

LiveChat (Text by LiveChat) is best for online sales teams. People use it to answer shoppers live, qualify new leads and reply on WhatsApp.

With LiveChat (Text by LiveChat), you can chat with store visitors and let AI check order status from Shopify or WooCommerce.

With LiveChat (Text by LiveChat), you can set questions in chat to capture and qualify leads for your sales team.

With LiveChat (Text by LiveChat), you can answer WhatsApp messages from the same inbox as website chats.

Popular alternatives in Customer Support include Intercom Fin, Zendesk, Freshdesk and Zoho Desk. Each has its own free plan and price, so compare them on the tool pages.

On its official website, livechat.com.

We checked them on the official site on 26 October 2026. Plans change often, so confirm the latest price on livechat.com before you pay.