Freshworks Posts $18.3 Million Q3 Profit on 14% Revenue Rise

The Nasdaq-listed software company reported a net loss of $4.7 million a year earlier.

Freshworks results: a software team at work behind the Freshworks logo

Key Takeaways

  • Freshworks' GAAP net income in Q3 2026 was $18.3 million, against a net loss of $4.7 million in Q3 2025.
  • Total revenue rose 14% to $245.4 million from $215.1 million.
  • Adjusted free cash flow was $73.9 million.
  • Freshworks had 1,821 customers above $100,000 in ARR, up 25%.
  • The company said it crossed $1 billion in ARR after the quarter ended.
Table of Contents 5 sections
  1. Freshworks Q3 2026 at a glance
  2. How Freshworks' customer base moved in the quarter
  3. What Freshworks guided for the rest of 2026
  4. Where Freshworks stands after Q3 2026
  5. FAQs

Freshworks reported a GAAP net income of $18.3 million for the third quarter of 2026, against a net loss of $4.7 million a year earlier. The company announced the results on 3 November 2026.

Total revenue rose 14% to $245.4 million from $215.1 million. The company also said it crossed $1 billion in annual recurring revenue (ARR) after the quarter ended.

Freshworks Q3 2026 at a glance

DetailFreshworks
QuarterQ3 2026 (July to September 2026)
Total revenue$245.4 million, up 14%
Total revenue in Q3 2025$215.1 million
GAAP net income$18.3 million
Net result in Q3 2025Net loss of $4.7 million
GAAP income from operations$28.2 million
Adjusted free cash flow$73.9 million
Customers above $100,000 ARR1,821, up 25%

How Freshworks' customer base moved in the quarter

Freshworks said it had 1,821 customers above $100,000 in ARR at the end of the quarter, up 25% from a year earlier. Its adjusted free cash flow was $73.9 million.

What Freshworks guided for the rest of 2026

Freshworks said it expects fourth-quarter revenue of $253.5 million to $254.5 million. For the full year 2026, the company guided to revenue of $965 million to $966 million.

Where Freshworks stands after Q3 2026

Freshworks is a Nasdaq-listed software company. Its third-quarter 2026 revenue was $245.4 million and its GAAP net income was $18.3 million. The company said it crossed $1 billion in ARR after the quarter ended.

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Frequently Asked Questions

What is Freshworks?

Freshworks is a Nasdaq-listed software company.

How much net income did Freshworks report in Q3 2026?

Freshworks reported a GAAP net income of $18.3 million in Q3 2026.

How did Freshworks' Q3 2026 result compare with a year earlier?

Freshworks reported a net loss of $4.7 million in Q3 2025, against a net income of $18.3 million in Q3 2026.

How much revenue did Freshworks report in Q3 2026?

Freshworks reported total revenue of $245.4 million in Q3 2026, up 14% from $215.1 million.

How much did Freshworks' revenue grow in Q3 2026?

Freshworks' total revenue grew 14% year on year in Q3 2026.

How much income from operations did Freshworks report?

Freshworks reported GAAP income from operations of $28.2 million in Q3 2026.

How much adjusted free cash flow did Freshworks generate?

Freshworks generated adjusted free cash flow of $73.9 million in Q3 2026.

How many large customers does Freshworks have?

Freshworks had 1,821 customers above $100,000 in ARR at the end of Q3 2026, up 25% from a year earlier.

How much annual recurring revenue has Freshworks reached?

Freshworks said it crossed $1 billion in annual recurring revenue after the quarter ended.

What revenue has Freshworks guided for Q4 2026?

Freshworks guided to Q4 2026 revenue of $253.5 million to $254.5 million.

What revenue has Freshworks guided for full-year 2026?

Freshworks guided to full-year 2026 revenue of $965 million to $966 million.

When did Freshworks announce its Q3 2026 results?

Freshworks announced its Q3 2026 results on 3 November 2026.

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